--- title: Blog | Woods Valldata | Response Handling description: Response Handling | Discover the latest news and insights from Woods Valldata here. --- [![logo](https://www.woodsvalldata.co.uk/wp-content/uploads/2023/04/logo.svg)](https://www.woodsvalldata.co.uk/) - [About](https://www.woodsvalldata.co.uk/about/) - [How we work](https://www.woodsvalldata.co.uk/about/how-we-work/) - [Our people](https://www.woodsvalldata.co.uk/about/our-people/) - [Compliance](https://www.woodsvalldata.co.uk/about/compliance/) - [Careers](https://www.woodsvalldata.co.uk/about/careers/) - [Services](https://www.woodsvalldata.co.uk/services/) - [Response handling](https://www.woodsvalldata.co.uk/services/response-handling/) - [Lottery](https://www.woodsvalldata.co.uk/services/lottery/) - [Affinity](https://www.woodsvalldata.co.uk/affinity-lottery/) - [Aspire](https://www.woodsvalldata.co.uk/services/lottery/aspire/) - [Advantage](https://www.woodsvalldata.co.uk/services/lottery/advantage/) - [Raffle](https://www.woodsvalldata.co.uk/services/raffle/) - [Fulfilment](https://www.woodsvalldata.co.uk/services/fulfillment/) - [Direct Debit](https://www.woodsvalldata.co.uk/services/direct-debit/) - [Data strategy](https://www.woodsvalldata.co.uk/services/data-strategy/) - [Case studies](https://www.woodsvalldata.co.uk/case-studies/) - [Resources](https://www.woodsvalldata.co.uk/resources/) - [Insights](https://www.woodsvalldata.co.uk/resources/?_resource_category=insights) - [Blog](https://info.woodsvalldata.co.uk/blog?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.7.1687958199477&__hsfp=3372006991) - [Events & webinars](https://www.woodsvalldata.co.uk/resources/?_resource_category=events-webinars) - [Glossary](https://www.woodsvalldata.co.uk/glossary/) - [My account](https://www.woodsvalldata.co.uk/my-account/) - [Get in touch](https://www.woodsvalldata.co.uk/contact/) Posts about # Response Handling [charity fundraising](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising), [Appeal response handling](https://info.woodsvalldata.co.uk/blog/tag/appeal-response-handling), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [supporter experience](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) ## [Create a Better Supporter Experience When You Outsource Response Handling](https://info.woodsvalldata.co.uk/blog/supporter-experience-outsource-response-handling-woods-valldata) You have invested time, creativity and budget in a direct mail appeal that motivates someone to act. 8 minute read [Read More](https://info.woodsvalldata.co.uk/blog/supporter-experience-outsource-response-handling-woods-valldata) [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [Services](https://info.woodsvalldata.co.uk/blog/tag/services), [supporter experience](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) ## [Charity support services helping smaller charities fundraise more](https://info.woodsvalldata.co.uk/blog/charity-support-services-for-smaller-charities-woods-valldata) What are the barriers and benefits of using charity support services to outsource response handling... 10 minute read [Read More](https://info.woodsvalldata.co.uk/blog/charity-support-services-for-smaller-charities-woods-valldata) [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [Services](https://info.woodsvalldata.co.uk/blog/tag/services), [supporter experience](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) ## [Is now the right time to outsource response handling?](https://info.woodsvalldata.co.uk/blog/time-to-outsource-response-handling-woods-valldata) If your individual giving fundraising programme is growing, it may be time to outsource response... 8 minute read [Read More](https://info.woodsvalldata.co.uk/blog/time-to-outsource-response-handling-woods-valldata) [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [Services](https://info.woodsvalldata.co.uk/blog/tag/services), [supporter experience](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) ## [Charity Fundraising Solutions: Choosing the Right Option](https://info.woodsvalldata.co.uk/blog/charity-fundraising-solutions) Finding the right charity fundraising solution for your individual giving can release capacity and... 7 minute read [Read More](https://info.woodsvalldata.co.uk/blog/charity-fundraising-solutions) [charity fundraising](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising), [Appeal response handling](https://info.woodsvalldata.co.uk/blog/tag/appeal-response-handling), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [supporter experience](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) ## [Making Direct Mail Work Harder: Charity Direct Mail Creative Tips](https://info.woodsvalldata.co.uk/blog/charity-direct-mail-creative-tips-woods-valldata) Key Takeaways Applying some of these charity direct mail creative tips will make your direct mail... 5 minute read [Read More](https://info.woodsvalldata.co.uk/blog/charity-direct-mail-creative-tips-woods-valldata) [charity fundraising](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [Direct Debit](https://info.woodsvalldata.co.uk/blog/tag/direct-debit) ## [9 Things to Look for in Direct Debit Processing for Charities](https://info.woodsvalldata.co.uk/blog/direct-debit-processing-for-charities) Key Takeaways Direct debit processing for charities is essential for sustainable, predictable... 5 minute read [Read More](https://info.woodsvalldata.co.uk/blog/direct-debit-processing-for-charities) [Appeal response handling](https://info.woodsvalldata.co.uk/blog/tag/appeal-response-handling), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [supporter experience](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) ## [Outsourcing Response Handling: Unlocking Capacity, Creativity and Growth for Medium Sized Charities](https://info.woodsvalldata.co.uk/blog/unlocking-capacity-for-medium-sized-charities-woods-valldata) Outsourcing response handling does not diminish the impact of what you already do – it enhances it. 4 minute read [Read More](https://info.woodsvalldata.co.uk/blog/unlocking-capacity-for-medium-sized-charities-woods-valldata) [charity fundraising](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising), [Appeal response handling](https://info.woodsvalldata.co.uk/blog/tag/appeal-response-handling), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [Compliance](https://info.woodsvalldata.co.uk/blog/tag/compliance), [supporter experience](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) ## [Fundraising Services: How Outsourcing Can Transform Your Charity](https://info.woodsvalldata.co.uk/blog/fundraising-services-why-outsource) Key Takeaways Fundraising services support the operational engine behind successful charity... 6 minute read [Read More](https://info.woodsvalldata.co.uk/blog/fundraising-services-why-outsource) [charity fundraising](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [creating a fundraising strategy](https://info.woodsvalldata.co.uk/blog/tag/creating-a-fundraising-strategy), [supporter experience](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) ## [Achieving the best supporter experience with 99.9% SLAs at Peak](https://info.woodsvalldata.co.uk/blog/the-best-supporter-experience-during-christmas-peak-woods-valldata) How we kept supporter journey's flowing with 99.9% SLAs: What December taught us about reliability,... 4 minute read [Read More](https://info.woodsvalldata.co.uk/blog/the-best-supporter-experience-during-christmas-peak-woods-valldata) [charity fundraising](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [fundraising insights](https://info.woodsvalldata.co.uk/blog/tag/fundraising-insights), [charity insights](https://info.woodsvalldata.co.uk/blog/tag/charity-insights), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [creating a fundraising strategy](https://info.woodsvalldata.co.uk/blog/tag/creating-a-fundraising-strategy) ## [Raising More Income Remains Top Objective for IG Fundraisers](https://info.woodsvalldata.co.uk/blog/raising-more-income-top-individual-giving-objective-woods-valldata) Raising More Income Remains the Top Objective for Individual Giving Fundraisers - So: What are the... 3 minute read [Read More](https://info.woodsvalldata.co.uk/blog/raising-more-income-top-individual-giving-objective-woods-valldata) ### Topics - [Appeal response handling (37)](https://info.woodsvalldata.co.uk/blog/tag/appeal-response-handling) - [benchmarks (13)](https://info.woodsvalldata.co.uk/blog/tag/benchmarks) - [charity fundraising (62)](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising) - [charity gaming (23)](https://info.woodsvalldata.co.uk/blog/tag/charity-gaming) - [charity insights (18)](https://info.woodsvalldata.co.uk/blog/tag/charity-insights) - [charity raffle (18)](https://info.woodsvalldata.co.uk/blog/tag/charity-raffle) - [Company News (11)](https://info.woodsvalldata.co.uk/blog/tag/company-news) - [Compliance (13)](https://info.woodsvalldata.co.uk/blog/tag/compliance) - [creating a fundraising strategy (13)](https://info.woodsvalldata.co.uk/blog/tag/creating-a-fundraising-strategy) - [Direct Debit (9)](https://info.woodsvalldata.co.uk/blog/tag/direct-debit) - [Fulfilment (18)](https://info.woodsvalldata.co.uk/blog/tag/fulfilment) - [fundraising insights (25)](https://info.woodsvalldata.co.uk/blog/tag/fundraising-insights) - [Gambling Act (5)](https://info.woodsvalldata.co.uk/blog/tag/gambling-act) - [Income Generation for Charities (56)](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities) - [Lottery (45)](https://info.woodsvalldata.co.uk/blog/tag/lottery) - [Raffle (38)](https://info.woodsvalldata.co.uk/blog/tag/raffle) - [Response Handling (38)](https://info.woodsvalldata.co.uk/blog/tag/response-handling) - [Services (11)](https://info.woodsvalldata.co.uk/blog/tag/services) - [supporter experience (8)](https://info.woodsvalldata.co.uk/blog/tag/supporter-experience) see all topics ### Top Posts Prev [1](https://info.woodsvalldata.co.uk/blog/tag/response-handling/page/1) [2](https://info.woodsvalldata.co.uk/blog/tag/response-handling/page/2) [3](https://info.woodsvalldata.co.uk/blog/tag/response-handling/page/3) [4](https://info.woodsvalldata.co.uk/blog/tag/response-handling/page/4) [Next](https://info.woodsvalldata.co.uk/blog/tag/response-handling/page/2) ![WV logo](https://woodsvalldata.co.uk/wp-content/webp-express/webp-images/uploads/2023/05/WV_logo_2.png.webp) At Woods Valldata, we’re here for you and there for your supporters. We offer an unparalleled range of outsourced fundraising services giving your supporters the best possible experience and helping you grow your fundraising programmes. We’re your Partners in Possibility #### Contact Info Lansdowne House, Bumpers Way, Chippenham, SN14 6NG [01249 653444](tel:01249653444) [charities@woodsvalldata.co.uk](mailto:charities@woodsvalldata.co.uk) #### Quick links - [Services](https://www.woodsvalldata.co.uk/services/) - [About](https://www.woodsvalldata.co.uk/about/) - [Contact](https://www.woodsvalldata.co.uk) - [Careers](https://www.woodsvalldata.co.uk/about/careers/) #### Blog posts ![Group-3](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/Group-3.svg) ![iof-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/iof-logo.svg) ![Lotteries-Council-Platnum-Member-white](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/Lotteries-Council-Platnum-Member-white.svg) ![gc-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/gc-logo.svg) ![PCI-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/PCI-logo.svg) ![27001-Logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/06/27001-Logo.gif) 2023 Copyright Woods Group Ltd (trading as Woods valldata). Company number 03665861, VAT number GB991231322 - [Privacy](https://www.woodsvalldata.co.uk/privacy-policy/) - [Cookies](https://www.woodsvalldata.co.uk/cookie-policy/) - [Terms of use](https://www.woodsvalldata.co.uk/terms-of-use/) - [Site map](https://www.woodsvalldata.co.uk/site-map/) [![Resolution design logo](https://resolutionlabs.co.uk/cdn/resolution-dot-white-logo.svg)](https://resolutiondesign.co.uk) ## Affinity [Affinity Lottery](https://www.woodsvalldata.co.uk/affinity-lottery/) is the ideal solution for charities looking for the joys to be had in acquiring and building relationships with players without the operational administrative burden.  This option enables your charity to increase player acquisition and boost your fundraising from the very first draw – with a prize fund with a £25,000 top prize at no cost or risk to your organisation. Perfect for: - Testing if lottery is right for your charity - When charity admin and financial resources are limited - Charities and societies of any size **[Book a demo.](https://meetings.hubspot.com/gemma-ward?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Find out if Affinity Lottery is your perfect fit. [Get more info on Affinity Lottery including our ROI calculator](https://www.woodsvalldata.co.uk/affinity-lottery/) ## Aspire Owned by you and managed by us, Aspire Lottery is perfect for charities and not-for-profits looking to increase regular giving income from a different type of supporter.   Your Aspire lottery is unique to you, perfectly matched to your cause and ready to go to deliver increased fundraising income to your charity.  Perfect for: - Quickly and easily setting up your own lottery  - Migrating a small to medium sized lottery to a more intuitive platform **[Book a demo.](https://meetings.hubspot.com/julia-seidel?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Find out if Aspire Lottery is your perfect fit. [Get more info on Aspire Lottery](https://www.woodsvalldata.co.uk/services/lottery/aspire/) ## Advantage Advantage Lottery is the best weekly lottery product to take you and your fundraising efforts to a higher level!   It’s customisable and adaptable to fit with the growth needs of your programme and offers greater freedom in how you run your lottery, whilst giving you everything needed to help it reach its full potential.  Perfect for: - Charities who want to make their lottery unique - Migrating a medium to large sized lottery to benefit from Woods Valldata’s experience and expertise **[Chat to us.](https://meetings.hubspot.com/julia-seidel?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Let’s take your lottery to the next level. [Get more info on Advantage Lottery](https://www.woodsvalldata.co.uk/services/lottery/advantage/) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://info.woodsvalldata.co.uk/media-transcripts/206112703524/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://7160118.fs1.hubspotusercontent-na1.net/hubfs/7160118/video_assets/206112703524/inherited/web_optimized.mp4", "dateModified" : "2026-01-28T09:59:12.431Z", "description" : "Two minutes: Woods Valldata operations team expressing how they met all response handling and fulfilment SLAs during the Peak Christmas period for charity partners.", "duration" : "PT2M9S", "height" : 720, "name" : "Peak Performance - 99.9% Response Handling SLA performance", "thumbnailUrl" : "https://info.woodsvalldata.co.uk/hubfs/Peak%20Performance%20-%2099.9%20Response%20Handling%20SLA%20performance.mp4/medium.jpg", "uploadDate" : "2026-01-27T16:22:51.448Z", "width" : 1280 } ```