ON DEMAND

Response Handling for Smaller Charities July 2026
Exclusive to UK charity fundraisers

Hear from response handling specialist, Matt Jones and Head of Individual Giving at Ethiopiaid, Fran Rutherford as we explore how outsourcing response handling can unlock new capacity, elevate supporter experience and drive sustainable income growth for smaller and medium sized charities.

This 45-minute session shows how modern approaches help teams focus on mission and fundraising strategy while leveraging expert partners to boost efficiency, agility and donor engagement.

This session isn’t right for everyone but is it right up your street? It’s perfect for you if:
- You work in fundraising for a smaller or medium sized charity and...
- Your charity is looking to grow and develop individual giving fundraising but you're not sure where you're going to find the capacity to facilitate that
And/Or
- You want to focus on supporter experience and want a trusted partner to support you
And/Or
- You want to explore options around alternative outsourced response handling provision


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Watch on demand

Available on demand free to UK charity fundraisers, this 45-minute webinar looks at how smaller and medium sized charities can outsource response handling.

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Find out more...

Why not also watch our webinar looking at how to make direct mail work harder. Including invaluable insights from leading specialists including data, mail and creative.

Make the most of our expertise

Looking for support on your fundraising programmes? Contact us for a free, no-obligation consultation to see where Woods Valldata can help.
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With you all the way

Our experts at Woods Valldata will act as an extension of your team, managing all the administrative elements of your response handling and fulfilment programmes to make sure your supporters feel an appreciated part of your charity.
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Supporting you

We know that choosing to partner with a third-party agency can be a big leap for charities; but rest assured, we’ll be right by your side with the ideal retention and stewardship solution for your organisation. 
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Joe Campbell

Supporter Care Manager
Samaritans
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“There's lots of things that need to be done when migrating to a new supplier. Woods Valldata made it all doable and the process felt calm.”

Catherine Weston

(Formerly) Fundraising Officer
The National Trust
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“The confidence in the sector knowledge and industry experience that Woods Valldata provides has been invaluable in helping us achieve our fundraising ambitions.”

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