--- title: New Starters | May | Fundraising Services Partner | Woods Valldata description: Woods Valldata welcomes new starters and promotions in the team to make your experience of outsourced fundraising services even better. image: https://info.woodsvalldata.co.uk/hubfs/WV%20Logo%20100mm%20White%20Zoned%20without%20Strapline%20on%20red.png --- [![logo](https://www.woodsvalldata.co.uk/wp-content/uploads/2023/04/logo.svg)](https://www.woodsvalldata.co.uk/) - [About](https://www.woodsvalldata.co.uk/about/) - [How we work](https://www.woodsvalldata.co.uk/about/how-we-work/) - [Our people](https://www.woodsvalldata.co.uk/about/our-people/) - [Compliance](https://www.woodsvalldata.co.uk/about/compliance/) - [Careers](https://www.woodsvalldata.co.uk/about/careers/) - [Services](https://www.woodsvalldata.co.uk/services/) - [Response handling](https://www.woodsvalldata.co.uk/services/response-handling/) - [Lottery](https://www.woodsvalldata.co.uk/services/lottery/) - [Affinity](https://www.woodsvalldata.co.uk/affinity-lottery/) - [Aspire](https://www.woodsvalldata.co.uk/services/lottery/aspire/) - [Advantage](https://www.woodsvalldata.co.uk/services/lottery/advantage/) - [Raffle](https://www.woodsvalldata.co.uk/services/raffle/) - [Fulfilment](https://www.woodsvalldata.co.uk/services/fulfillment/) - [Direct Debit](https://www.woodsvalldata.co.uk/services/direct-debit/) - [Data strategy](https://www.woodsvalldata.co.uk/services/data-strategy/) - [Case studies](https://www.woodsvalldata.co.uk/case-studies/) - [Resources](https://www.woodsvalldata.co.uk/resources/) - [Insights](https://www.woodsvalldata.co.uk/resources/?_resource_category=insights) - [Blog](https://info.woodsvalldata.co.uk/blog?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.7.1687958199477&__hsfp=3372006991) - [Events & webinars](https://www.woodsvalldata.co.uk/resources/?_resource_category=events-webinars) - [Glossary](https://www.woodsvalldata.co.uk/glossary/) - [My account](https://www.woodsvalldata.co.uk/my-account/) - [Get in touch](https://www.woodsvalldata.co.uk/contact/) ![woods valldata](https://info.woodsvalldata.co.uk/hubfs/WV%20Logo%20100mm%20White%20Zoned%20without%20Strapline%20on%20red.png) # Promotions and New Starters in your Woods Valldata Account Management Team Published by [Helen Halahan](https://info.woodsvalldata.co.uk/blog/author/helen-halahan) on May 16, 2022 10:37:00 AM ## May 2022 is a time of change for Woods Valldata. If you work with us already you'll be aware of some of the changes. If not, we're really excited to announce a bit of a shake up in our client partnership team. ![Laura Illsley photo](https://info.woodsvalldata.co.uk/hs-fs/hubfs/Laura%20Illsley%20photo.png?width=210&name=Laura%20Illsley%20photo.png) [Laura Illsley](https://www.linkedin.com/in/laura-illsley-962bb911/) - Head of Client Services Congratulations to Laura Illsley promoted to Head of Client Services. Laura has responsibility for leading and developing our account management team to deliver exceptional levels of service for our clients. Having been at Woods Valldata for 13 years, Laura has in-depth knowledge of client requirements and our operational offering, as well as having many years’ experience in working with our charity partners to deliver growth through fundraising strategy. ![Matt Jones](https://info.woodsvalldata.co.uk/hs-fs/hubfs/Matt%20Jones.jpg?width=205&name=Matt%20Jones.jpg) Matt Jones - Account Director Congratulations also to Matt who has been promoted to Account Director. Matt has been with Woods Valldata since 2011 where he started as a call centre operative and quickly worked his way up to become a contact centre manager, and after 2.5years, promoted again into the account management team. His 10 years of experience across Supporter Services, Call Centre and Account Management has given him a breadth of knowledge and understanding to what is important for a great supporter experience whilst building strong client relations. Working closely with his clients, Matt has been integral to delivering successful campaigns with tight deadlines and to budget. ![Jane Fairbank](https://info.woodsvalldata.co.uk/hs-fs/hubfs/Jane%20Fairbank.jpg?width=209&name=Jane%20Fairbank.jpg) [Jane Fairbank](https://www.linkedin.com/in/jane-fairbank-aa07a215/) - Account Director Welcome Jane Fairbank who has recently joined us as an Account Director. Jane has over 20 years’ experience as a Sales Manager, Account Director & Business Development Manager in Retail Marketing and Creative POS / Print production for leading brands and retailers in the FMCG sector, including Coca-Cola, Waitrose, Mars, United Biscuits and many more.  Jane is new to the charity sector but is very much looking forward to working with clients and the WV team to support charities in their fundraising initiatives. ![MicrosoftTeams-image](https://info.woodsvalldata.co.uk/hs-fs/hubfs/MicrosoftTeams-image.png?width=211&name=MicrosoftTeams-image.png) [Emma Andrews](https://www.linkedin.com/in/andrewsemma/) - Account Director Emma continues to work as Account Director at Woods Valldata supporting our charity partners. Emma has over 10 years of third-sector specialism having worked across charity fundraising, marketing, PR and communications. She has worked charity- and agency-side and shares a first-hand understanding of what makes a great supporter journey and the importance of collaboration and communication between charities and suppliers. More recently concentrating on charity prize-led fundraising, payment processing, response handling and fulfilment services, Emma is focussed on supporting charity clients to maximise income by ensuring excellent service delivery, a partnership-led approach, and proactive account development. And further congratulations to... Liam Orchard, Sophie Houghton, Natalie Shoebridge and Claire Chittenden who have all been promoted to Senior Account Manager and Indya Grand, Naomi Kay and Naomi Fitzsimons who have been promoted to Senior Account Executive. These promotions recognise their hard work and increased experience in ensuring the work we do for our charity partners goes smoothly - taking the hassle out of raffle, weekly lottery, response handling and fulfilment. ## Making your supporters' experience exceptional When you work with Woods Valldata you have access to a wealth of experience and expertise across the company from operational efficiency, to the highest compliance standards, in-house IT developers, supporter services, print, production and fulfilment through to data strategy and insight. Your client partnership team orchestrate all of this for you and these changes are designed to make your experience of Woods Valldata even better. We're massively proud of all our teams at Woods Valldata working together to ultimately ensure your supporters' experience is exceptional. ## That’s why Woods Valldata are your ideal fundraising services partner... - we're the only organisation with the [full spectrum of outsourced fundraising services](https://www.woodsvalldata.co.uk/services/) in-house - we've been working in partnership with charity fundraisers to [support their fundraising programmes for over 25 years](https://www.woodsvalldata.co.uk/about-us/) - our account management and operational teams work exclusively with charity partners so we know what works and can anticipate your needs delivering [outstanding programme successes](https://www.woodsvalldata.co.uk/case-studies/) - we are proud to consistently achieve the highest level of [compliance accreditations](https://www.woodsvalldata.co.uk/compliance/) - we support our fundraising community with [exceptional webinars and events](https://www.woodsvalldata.co.uk/resource/) (some of which are available only to our charity partners such as our free online annual gambling commission compliance event in association with Woods Whur) - PLUS, you get access to our leading data, creative and programme strategy [expertise](https://info.woodsvalldata.co.uk/blog) to really make your programmes fly Contact us now for your [free, no obligation consultation](https://www.woodsvalldata.co.uk/free-consultation/)! [![New call-to-action](https://no-cache.hubspot.com/cta/default/7160118/64d43182-b39b-4867-afbe-151dddfa6964.png)](https://cta-redirect.hubspot.com/cta/redirect/7160118/64d43182-b39b-4867-afbe-151dddfa6964) Tags: [charity raffle](https://info.woodsvalldata.co.uk/blog/tag/charity-raffle), [Fulfilment](https://info.woodsvalldata.co.uk/blog/tag/fulfilment), [Lottery](https://info.woodsvalldata.co.uk/blog/tag/lottery), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling) Please share this blog... - [mailto:?body=https://info.woodsvalldata.co.uk/blog/new-starters-may-2022](mailto:?body=https://info.woodsvalldata.co.uk/blog/new-starters-may-2022) - - [Back to Blog](https://info.woodsvalldata.co.uk/blog) ### Categories - [charity fundraising (58)](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising) - [Income Generation for Charities (49)](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities) - [Lottery (43)](https://info.woodsvalldata.co.uk/blog/tag/lottery) - 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[Read the full blog](https://info.woodsvalldata.co.uk/blog/bbcon-take-aways) ## [How to Develop a Fundraising Strategy | Woods Valldata](https://info.woodsvalldata.co.uk/blog/how-to-develop-a-fundraising-strategy) Data segmentation is one of the most effective ways charities can strengthen supporter engagement,... [Read the full blog](https://info.woodsvalldata.co.uk/blog/how-to-develop-a-fundraising-strategy) ## [6 Steps for Effective Data Segmentation in Fundraising | Woods Valldata](https://info.woodsvalldata.co.uk/blog/6-steps-for-effective-data-segmentation-in-charity-fundraising) Data segmentation helps us answer fundamental questions Data segmentation is not just a buzzword;... [Read the full blog](https://info.woodsvalldata.co.uk/blog/6-steps-for-effective-data-segmentation-in-charity-fundraising) ![WV logo](https://woodsvalldata.co.uk/wp-content/webp-express/webp-images/uploads/2023/05/WV_logo_2.png.webp) At Woods Valldata, we’re here for you and there for your supporters. We offer an unparalleled range of outsourced fundraising services giving your supporters the best possible experience and helping you grow your fundraising programmes. We’re your Partners in Possibility #### Contact Info Lansdowne House, Bumpers Way, Chippenham, SN14 6NG [01249 653444](tel:01249653444) [charities@woodsvalldata.co.uk](mailto:charities@woodsvalldata.co.uk) #### Quick links - [Services](https://www.woodsvalldata.co.uk/services/) - [About](https://www.woodsvalldata.co.uk/about/) - [Contact](https://www.woodsvalldata.co.uk) - [Careers](https://www.woodsvalldata.co.uk/about/careers/) #### Blog posts ![Group-3](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/Group-3.svg) ![iof-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/iof-logo.svg) ![Lotteries-Council-Platnum-Member-white](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/Lotteries-Council-Platnum-Member-white.svg) ![gc-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/gc-logo.svg) ![PCI-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/PCI-logo.svg) ![27001-Logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/06/27001-Logo.gif) 2023 Copyright Woods Group Ltd (trading as Woods valldata). Company number 03665861, VAT number GB991231322 - [Privacy](https://www.woodsvalldata.co.uk/privacy-policy/) - [Cookies](https://www.woodsvalldata.co.uk/cookie-policy/) - [Terms of use](https://www.woodsvalldata.co.uk/terms-of-use/) - [Site map](https://www.woodsvalldata.co.uk/site-map/) [![Resolution design logo](https://resolutionlabs.co.uk/cdn/resolution-dot-white-logo.svg)](https://resolutiondesign.co.uk) ## Affinity [Affinity Lottery](https://www.woodsvalldata.co.uk/affinity-lottery/) is the ideal solution for charities looking for the joys to be had in acquiring and building relationships with players without the operational administrative burden.  This option enables your charity to increase player acquisition and boost your fundraising from the very first draw – with a prize fund with a £25,000 top prize at no cost or risk to your organisation. Perfect for: - Testing if lottery is right for your charity - When charity admin and financial resources are limited - Charities and societies of any size **[Book a demo.](https://meetings.hubspot.com/gemma-ward?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Find out if Affinity Lottery is your perfect fit. [Get more info on Affinity Lottery including our ROI calculator](https://www.woodsvalldata.co.uk/affinity-lottery/) ## Aspire Owned by you and managed by us, Aspire Lottery is perfect for charities and not-for-profits looking to increase regular giving income from a different type of supporter.   Your Aspire lottery is unique to you, perfectly matched to your cause and ready to go to deliver increased fundraising income to your charity.  Perfect for: - Quickly and easily setting up your own lottery  - Migrating a small to medium sized lottery to a more intuitive platform **[Book a demo.](https://meetings.hubspot.com/julia-seidel?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Find out if Aspire Lottery is your perfect fit. [Get more info on Aspire Lottery](https://www.woodsvalldata.co.uk/services/lottery/aspire/) ## Advantage Advantage Lottery is the best weekly lottery product to take you and your fundraising efforts to a higher level!   It’s customisable and adaptable to fit with the growth needs of your programme and offers greater freedom in how you run your lottery, whilst giving you everything needed to help it reach its full potential.  Perfect for: - Charities who want to make their lottery unique - Migrating a medium to large sized lottery to benefit from Woods Valldata’s experience and expertise **[Chat to us.](https://meetings.hubspot.com/julia-seidel?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Let’s take your lottery to the next level. [Get more info on Advantage Lottery](https://www.woodsvalldata.co.uk/services/lottery/advantage/)