--- title: Switch outsourced Direct Debit supplier to Woods Valldata, it's easy! description: Switching your direct debit supplier to leading fundraising services partner Woods Valldata is as easy as 1, 2, 3. Find out more... image: https://info.woodsvalldata.co.uk/hubfs/horizontal%20detail%20of%20women%20doing%20yoga%20outdoors%20at%20sunset%20with%20lens%20flare.%20Defocused.jpeg --- [![logo](https://www.woodsvalldata.co.uk/wp-content/uploads/2023/04/logo.svg)](https://www.woodsvalldata.co.uk/) - [About](https://www.woodsvalldata.co.uk/about/) - [How we work](https://www.woodsvalldata.co.uk/about/how-we-work/) - [Our people](https://www.woodsvalldata.co.uk/about/our-people/) - [Compliance](https://www.woodsvalldata.co.uk/about/compliance/) - [Careers](https://www.woodsvalldata.co.uk/about/careers/) - [Services](https://www.woodsvalldata.co.uk/services/) - [Response handling](https://www.woodsvalldata.co.uk/services/response-handling/) - [Lottery](https://www.woodsvalldata.co.uk/services/lottery/) - [Affinity](https://www.woodsvalldata.co.uk/affinity-lottery/) - [Aspire](https://www.woodsvalldata.co.uk/services/lottery/aspire/) - [Advantage](https://www.woodsvalldata.co.uk/services/lottery/advantage/) - [Raffle](https://www.woodsvalldata.co.uk/services/raffle/) - [Fulfilment](https://www.woodsvalldata.co.uk/services/fulfillment/) - [Direct Debit](https://www.woodsvalldata.co.uk/services/direct-debit/) - [Data strategy](https://www.woodsvalldata.co.uk/services/data-strategy/) - [Case studies](https://www.woodsvalldata.co.uk/case-studies/) - [Resources](https://www.woodsvalldata.co.uk/resources/) - [Insights](https://www.woodsvalldata.co.uk/resources/?_resource_category=insights) - [Blog](https://info.woodsvalldata.co.uk/blog?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.7.1687958199477&__hsfp=3372006991) - [Events & webinars](https://www.woodsvalldata.co.uk/resources/?_resource_category=events-webinars) - [Glossary](https://www.woodsvalldata.co.uk/glossary/) - [My account](https://www.woodsvalldata.co.uk/my-account/) - [Get in touch](https://www.woodsvalldata.co.uk/contact/) ![woods valldata](https://info.woodsvalldata.co.uk/hubfs/horizontal%20detail%20of%20women%20doing%20yoga%20outdoors%20at%20sunset%20with%20lens%20flare.%20Defocused.jpeg) # Switching your outsourced Direct Debit supplier to Woods Valldata is as easy as 1, 2, 3 Published by [Helen Halahan](https://info.woodsvalldata.co.uk/blog/author/helen-halahan) on Feb 20, 2023, 1:47:00 PM ![horizontal detail of women doing yoga outdoors at sunset with lens flare. Defocused](https://info.woodsvalldata.co.uk/hs-fs/hubfs/horizontal%20detail%20of%20women%20doing%20yoga%20outdoors%20at%20sunset%20with%20lens%20flare.%20Defocused.jpeg?width=884&height=590&name=horizontal%20detail%20of%20women%20doing%20yoga%20outdoors%20at%20sunset%20with%20lens%20flare.%20Defocused.jpeg) ## Looking for a flexible, friendly yet accurate and secure direct debit processing service? If you've been thinking recently that there [might be a better way of managing your Direct Debit processing](https://info.woodsvalldata.co.uk/blog/9-things-to-look-for-to-get-more-with-your-direct-debit-processing) using an alternative third party supplier, Woods Valldata could be the right partner for you. It's quick and easy to switch in just 3 steps... ## **Switching your outsourced direct debits to Woods Valldata is as easy as 1, 2, 3** We're system-ready to start processing your [direct debits](https://www.woodsvalldata.co.uk/glossary/direct-debit/) with a customised approach perfect for your charity. When you have your own service user number (SUN) in place already, here's all you need to do to switch to Woods Valldata. ![Numbers 1, 2, 3 isolated over a white background](https://info.woodsvalldata.co.uk/hs-fs/hubfs/Numbers%201%2c%202%2c%203%20isolated%20over%20a%20white%20background.jpeg?width=380&height=285&name=Numbers%201%2c%202%2c%203%20isolated%20over%20a%20white%20background.jpeg) ### **1. Call your bank to switch your SUN** You need your own [service user number (SUN)](https://www.woodsvalldata.co.uk/glossary/service-user-number/) and Woods Valldata's [Bureau](https://www.wearepay.uk/what-we-do/third-party-assurance/bacs-approved-bureau/bacs-approved-bureaux-directory/) number. A SUN is your unique six digit number that's used by Bacs to tell which organisation it is collecting payments by direct debit. You'll have your own SUN assigned to your charity or even particular products within your charity. Banks use your SUN to put the right reference on the direct debit payers bank statement so they can see who the payment was made to and who to go to for any queries. So, to get started with the switch, simply instruct your bank to add Woods Valldata as a bureau to your SUN with access to reports. ### **2. Send us your data files** We work with you to make this process as easy as possible.  We'll need to receive and upload your data files containing your contacts and active direct debit instructions, plus your recent live payment files. With this information we can start setting up your direct debit processing... and we're almost ready to go. ### 3. Leave the rest to us Your direct debits are in safe hands. Once you've given us the go-ahead, we will: - run test submissions to ensure everything is as it should be - analyse recent live payment files to validate accuracy against instruction files - essentially a data health-check - test imports and exports - set up your live direct debit portal for instant access to reports and supporter records   ## 100% migration success Change over won't be immediate because we want to make sure nothing is missed. We'll liaise with your previous supplier on a cut-over plan and run in parallel with the live submissions comparing our results for a month - which is the average direct debit submission cycle for regular giving. Leaving nothing to chance, we go live as[a seamless experience for your supporters](https://www.woodsvalldata.co.uk/case-studies/age-uk/).  ![Unposed group of creative business people in an open concept office brainstorming their next project.](https://info.woodsvalldata.co.uk/hs-fs/hubfs/Unposed%20group%20of%20creative%20business%20people%20in%20an%20open%20concept%20office%20brainstorming%20their%20next%20project..jpeg?width=371&height=251&name=Unposed%20group%20of%20creative%20business%20people%20in%20an%20open%20concept%20office%20brainstorming%20their%20next%20project..jpeg) ## Why switch to Woods Valldata? Aside from knowing that you're working with a [compliant](https://www.woodsvalldata.co.uk/compliance/), proven and approved bacs direct debit bureau - why else should you [partner with Woods Valldata](https://www.woodsvalldata.co.uk/five-reasons-to-include-woods-in-your-next-direct-debit-supplier-review/) for your direct debit processing? #### 1. It makes financial sense In these difficult economic times, we're dedicated to supporting the sector. That's why we make your outsourced fundraising operations as low-cost as possible.  #### **2. You get an exceptional supporter experience** We have checks and measures in place to ensure the correct claims are made of supporters at the right times. Speed and accuracy are of paramount importance. What's more, you get triggered, [personalised matrix-based communications using our SmartThank platform](https://www.woodsvalldata.co.uk/services/response-handling/) included as standard getting the right message out to your supporters at the right time to [improve retention and strengthen your relationships](https://charitydigital.org.uk/topics/topics/why-good-stewardship-is-so-important-10313). #### 3.  You have access to dedicated expertise Woods Valldata are [charity direct debit specialists](https://www.woodsvalldata.co.uk/services/direct-debit/). We understand the sector and what your unique needs are. Our teams are specialists in the sector using the very latest technologies to ensure your charity remains ahead of the technology curve when it comes to payment processing. What's more, you stay in control of your direct debits throughout with live access to reports and supporter records through our secure direct debit portal.   > “*We transitioned over our DD processing to Woods Valldata in April 2019. The migration project and now the DD management process is working very well for us. I highly recommend working with the team at Woods Valldata.*” Tillat Kadri, Fundraising Database Manager, Alzheimer’s Society   Find out more about how we can elevate your direct debit offering to enhance your regular giving income potential. [Book your meeting now](https://meetings.hubspot.com/julia-seidel). [![New call-to-action](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/7160118/64d43182-b39b-4867-afbe-151dddfa6964.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/7160118/64d43182-b39b-4867-afbe-151dddfa6964)   Tags: [charity fundraising](https://info.woodsvalldata.co.uk/blog/tag/charity-fundraising), [Response Handling](https://info.woodsvalldata.co.uk/blog/tag/response-handling), [Income Generation for Charities](https://info.woodsvalldata.co.uk/blog/tag/income-generation-for-charities), [Direct Debit](https://info.woodsvalldata.co.uk/blog/tag/direct-debit) Please share this blog... - [mailto:?body=https://info.woodsvalldata.co.uk/blog/switching-your-outsourced-direct-debit-supplier-to-woods-valldata-is-as-easy-as-1-2-3](mailto:?body=https://info.woodsvalldata.co.uk/blog/switching-your-outsourced-direct-debit-supplier-to-woods-valldata-is-as-easy-as-1-2-3) - - [Back to Blog](https://info.woodsvalldata.co.uk/blog) ### Categories ### Archives - 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We offer an unparalleled range of outsourced fundraising services giving your supporters the best possible experience and helping you grow your fundraising programmes. We’re your Partners in Possibility #### Contact Info Lansdowne House, Bumpers Way, Chippenham, SN14 6NG [01249 653444](tel:01249653444) [charities@woodsvalldata.co.uk](mailto:charities@woodsvalldata.co.uk) #### Quick links - [Services](https://www.woodsvalldata.co.uk/services/) - [About](https://www.woodsvalldata.co.uk/about/) - [Contact](https://www.woodsvalldata.co.uk) - [Careers](https://www.woodsvalldata.co.uk/about/careers/) #### Blog posts ![Group-3](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/Group-3.svg) ![iof-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/iof-logo.svg) ![Lotteries-Council-Platnum-Member-white](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/Lotteries-Council-Platnum-Member-white.svg) ![gc-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/gc-logo.svg) ![PCI-logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/04/PCI-logo.svg) ![27001-Logo](https://woodsvalldata.co.uk/wp-content/uploads/2023/06/27001-Logo.gif) 2023 Copyright Woods Group Ltd (trading as Woods valldata). Company number 03665861, VAT number GB991231322 - [Privacy](https://www.woodsvalldata.co.uk/privacy-policy/) - [Cookies](https://www.woodsvalldata.co.uk/cookie-policy/) - [Terms of use](https://www.woodsvalldata.co.uk/terms-of-use/) - [Site map](https://www.woodsvalldata.co.uk/site-map/) [![Resolution design logo](https://resolutionlabs.co.uk/cdn/resolution-dot-white-logo.svg)](https://resolutiondesign.co.uk) ## Affinity [Affinity Lottery](https://www.woodsvalldata.co.uk/affinity-lottery/) is the ideal solution for charities looking for the joys to be had in acquiring and building relationships with players without the operational administrative burden.  This option enables your charity to increase player acquisition and boost your fundraising from the very first draw – with a prize fund with a £25,000 top prize at no cost or risk to your organisation. Perfect for: - Testing if lottery is right for your charity - When charity admin and financial resources are limited - Charities and societies of any size **[Book a demo.](https://meetings.hubspot.com/gemma-ward?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Find out if Affinity Lottery is your perfect fit. [Get more info on Affinity Lottery including our ROI calculator](https://www.woodsvalldata.co.uk/affinity-lottery/) ## Aspire Owned by you and managed by us, Aspire Lottery is perfect for charities and not-for-profits looking to increase regular giving income from a different type of supporter.   Your Aspire lottery is unique to you, perfectly matched to your cause and ready to go to deliver increased fundraising income to your charity.  Perfect for: - Quickly and easily setting up your own lottery - Migrating a small to medium sized lottery to a more intuitive platform **[Book a demo.](https://meetings.hubspot.com/julia-seidel?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Find out if Aspire Lottery is your perfect fit. [Get more info on Aspire Lottery](https://www.woodsvalldata.co.uk/services/lottery/aspire/) ## Advantage Advantage Lottery is the best weekly lottery product to take you and your fundraising efforts to a higher level!   It’s customisable and adaptable to fit with the growth needs of your programme and offers greater freedom in how you run your lottery, whilst giving you everything needed to help it reach its full potential.  Perfect for: - Charities who want to make their lottery unique - Migrating a medium to large sized lottery to benefit from Woods Valldata’s experience and expertise **[Chat to us.](https://meetings.hubspot.com/julia-seidel?__hstc=147199208.9e5ab3d8a0ca3a3f5a12ec2a1f7616ec.1686240030480.1687955986587.1687958199477.32&__hssc=147199208.1.1687958199477&__hsfp=3372006991)** Let’s take your lottery to the next level. [Get more info on Advantage Lottery](https://www.woodsvalldata.co.uk/services/lottery/advantage/)