Building on our account team changes in 2023, we're excited to announce a senior team structure to further enhance our partnership approach.
In 2023 we made some changes to our account management structure enabling a more effective service for you. Our Campaign Management team have a very specialist focus on the wide variety and complexities of campaign briefing and response handling and the Account Management team is all about maintaining excellent service delivery and proactive collaboration with a focus on building and growing our relationships.
We’re now ready to announce the next step in our structure, which enhances our partnership approach and service delivery for our client partners and ensures a long-term focus on product and innovation. Both of which ensures Woods Valldata remains relevant to the fundraising services needs of charities today and the future. As such, we’re pleased to share the following team developments.
Gaby Cox - Head of New Business and Product Development
Congratulations to Gaby, who has been appointed Head of New Business & Product Development. Gaby has been a driving force in the sector since 2014 and brings a wealth of experience into this role. Gaby will be researching the sector to ensure we’re delivering relevant and sector-driven innovation. Alongside this, Gaby will be working to secure new partnerships and further our growth in the sector.
Emma Andrews - Head of Account Management
Congratulations to Emma, who has been promoted to Head of Account Management. Emma has responsibility for leading and developing our Account Management team to build long-term partnerships with our charity partners with a clear focus on delivering service excellence as well as proactively driving opportunities for collaboration. Having been at Woods Valldata for the last decade, Emma is a third sector specialist, with in-depth knowledge of our fundraising services, as well as having many years’ experience managing our charity partnerships to deliver long-term mutual value.
Supporting them, we continue to have the fantastic support of:
Helen Daw, Head of Data Strategy & Insights. Helen continues to drive our thought leadership in the sector, alongside delivering our sector-leading strategic insight services to drive growth in our clients’ programmes.
Helen Halahan, Head of Marketing & PR. Helen drives valuable thought leadership content for the sector through a programme of free webinars, blogs and news – alongside spreading the word about Woods Valldata services! Helen has over 12 years' sector experience and is an advocate for fundraising collaboration and development, particularly in individual giving.
And our tireless Account Management and Campaign Managements teams, as well as our fantastic operational delivery teams - making our charity partner experience second to none.
At Woods Valldata, we're here for you, there for your supporters
We offer charities an unparalleled spectrum of outsourced fundraising services including raffle, lottery, response handling, banking and fulfilment. Everything is managed in-house, with our own people and processes, technical capabilities and breadth of expertise so you know the service you get is the best it can be.
We work in partnership with you to deliver the best programme for everyone – with the closest support, expert guidance and strategic advice to drive efficiencies and growth. Plus we focus on doing things right operationally – compliant, fast, accurate, cost effective - to achieve the results for you and your supporters. We aim to surprise and delight – raising expectations and finding new ways to engage and strengthen support.
Whatever you want when you outsource your cross-channel fundraising programmes – insight, strategy and innovation driving growth, or reliable processes and continuous improvements delivering faster and more accurate banking, thanking and fulfilment - we make your supporters feel appreciated and elevate your ability to achieve more.
The result is happier, engaged, loyal supporters who feel more valued. And increased income, greater ROI and ongoing growth for your fundraising programmes.
We’re your Partners in Possibility
That’s why Woods Valldata are your ideal fundraising services partner...
- we're the only organisation with the full spectrum of outsourced fundraising services in-house
- we've been working in partnership with charity fundraisers to support their fundraising programmes for over 25 years
- our account management and operational teams work exclusively with charity partners so we know what works and can anticipate your needs delivering outstanding programme successes
- we are proud to consistently achieve the highest level of compliance accreditations
- we support our fundraising community with exceptional webinars and events (some of which are available only to our charity partners such as our free online annual gambling commission compliance event in association with Woods Whur)
- PLUS, you get access to our leading data, creative and programme strategy expertise to really make your programmes fly
Contact us now for your free, no obligation consultation!
